Thank you for shopping at Hiidee Media website and Hiidee Media app.
If, for any reason, You are not completely satisfied with a purchase. We invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
For the purposes of this Return and Refund Policy:
- Application means the software program provided by the Company downloaded by You on any electronic device, named Hiidee Media
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hiidee Media.
- Products refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Products from Us.
- Service refers to the Application or the Website or both.
- Website refers to Hiidee Media, accessible from https://hiideemedia.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are not entitled to cancel your order anytime but we will make sure we do our best to satisfy you by making any changes you want.
If by any chance you still want to cancel an order, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:
We will then look into it and reimburse you no later than 14 days from the day on which we receive the refund request. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
For order refunds, please make sure that the order has not been delivered/downloaded before requesting for refund. Delivered service or downloaded orders are not eligible for refunds.
We reserve the right to refuse returns of any service we rendered that do not meet the above return conditions at our sole discretion.
If you have any questions about our Returns and Refunds Policy, please contact us: