Home support staff play a vital role in providing personalized care and companionship to elderly, disabled, and recuperating clients. They offer a wide range of services tailored to the individual's needs, including personal care and emotional support. These services are provided within the client's home, where the home support worker can become part of their daily life and routine.

In addition to personal care, home support staff can also assist with household tasks, such as cleaning and cooking, providing relief to the client and their family members. Housekeepers handle the day-to-day maintenance of the home, ensuring that it is clean and safe for the client. This support not only helps to maintain a comfortable living environment but also allows the client to focus on their health and recovery.

Home support staff are trained to provide emotional and practical assistance to those with emotional, mental, and physical health issues. They offer a listening ear, a comforting presence, and practical advice to help clients navigate through their daily lives. This support can be particularly beneficial for those who live alone or have limited social support.

By helping with daily tasks, home support staff promote the physical and mental wellbeing of those who are more vulnerable. They provide a sense of security and peace of mind to both the client and their family members, knowing that their loved one is in good hands. The services provided by home support staff allow clients to remain in their homes and maintain their independence for as long as possible, improving their overall quality of life.

Job details

•  Location: Calgary, AB
•  Salary: 19.50 hourly for 40 to 44 hours per week
•  Terms of employment: Permanent employment
  Full time
•  Day, Evening, Night, Weekend, Shift, Overtime, Early Morning, Morning
•  Start date: Starts as soon as possible
•  Vacancies: Multiple

We are looking for a caring and empathetic support worker to assist our clients with day-to-day tasks. As a support worker, you will be required to meet with clients to assess their practical and emotional needs, draw up care plans, and help them to live as independently as possible. You may also be required to train family and friends in relevant support techniques and to lead community meetings.

To ensure success as a support worker, you should have excellent interpersonal skills, a passion for helping others, and good leadership skills. A skilled support worker should be able to provide both emotional and physical support when needed to ensure that clients feel in control of their lives.

Support Worker Responsibilities:

• Meeting with clients to discuss their practical and emotional needs.
• Designing care plans that best suit the clients’ needs.
• Providing emotional support by talking to clients about their needs and listening to their concerns.
• Assisting with domestic tasks including shopping, cooking, cleaning, and washing.
• Tending to the healthcare needs of each client.
• Helping clients to apply for jobs, disability grants, and housing loans.
• Counseling clients with drug or alcohol addictions.
• Training family members in basic support techniques.
• Helping clients to participate in leisure activities.
• Making case notes and managing the case logbook.

Support Worker Requirements:

• High school diploma or GED.
• A qualification in health and social care is preferable.
• Commitment to helping others.
• Excellent communication and interpersonal skills.
• Empathetic with good listening skills.
• Good problem-solving abilities.
• Ability to carry out domestic duties.
• Willingness to assist with basic healthcare practices.
• Patient and emotionally resilient.
• Strong leadership skills.

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Work site environment

• Non-smoking

Work setting

• Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment
• Work in employer’s/client’s home
• Willing to relocate

Responsibilities

Tasks

• Administer bedside and personal care
• Administer medications
• Assist in regular exercise, e.g., walk
• Assume full responsibility for household (in absence of householder)
• Feed or assist in feeding
• Launder clothing and household linens
• Perform light housekeeping and cleaning duties
• Plan therapeutic diets and menus
• Provide companionship
• Provide personal care
• Shop for food and household supplies
• Prepare and serve nutritious meals
• Supervise patients’ exercise routines
• Accompany clients to appointments and social outings

Credentials

Certificates, licences, memberships, and courses

• CPR Certificate
• First Aid Certificate
• Personal Support Worker Certificate

Experience and specialization

Target audience

• Elderly
• Females

Cuisine specialties

• East Indian

Additional information

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Combination of sitting, standing, walking
• Repetitive tasks
• Sitting
• Walking

Weight handling

• Between 45 and 60 kg (100-132 lbs)

Personal suitability

• Punctuality
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Who can apply to this job?

Only apply to this job if:

• You are a Canadian citizen or a permanent resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How-to-apply instructions

Here is what you must include in your application:

• Cover letter
• References attesting experience
• Proof of the requested certifications